Medical Call Centres

From its London base, Rila offers call centre services to private medical practitioners. The call centre:

  • can respond to patient enquiries with detailed information about the services offered by specialists.
  • improves the uptake of services and helps to convert patient enquiries into appointments, which can also be booked through the call centre.
  • Rila also offers message taking and forwarding services for busy practitioners. This allows doctors to organise their time without interruptions, but also without missing important messages and patient enquiries.
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